In talking to law firm leaders these days, what I am hearing most frequently are their concerns about disruptive change and its impact on their ability to maintain a profitable and competitive firm.

One consequence of this increased focus on change is that rank-and-file partners are being asked to do more with less—to take on

As I’ve talked with law firm leaders over the past six months, increasingly I’ve heard them describe a troubling list of symptoms that they’re seeing in their lawyers. In their own words, here’s what they’re observing:

  • Malaise, complacency, burnout, an attitude of hopelessness, weariness, a “giving up” mindset;
  • Increased conflict; not playing nicely in the

In three previous posts, I’ve discussed the psychology of how to hold partners accountable. I focused primarily on approaches that work well with individuals.

In this post, I want to introduce you to three approaches that are more strategic, and work well with teams, groups or an entire firm. As a consequence, they have broader

How do you “hold partners accountable?” It’s the beginning of the year, and many law firm leaders are still struggling to get their partners to complete some of the non-billable tasks that are vital to the firm’s success.

In the past several weeks, I’ve spoken to a number of law firm leaders who have raised

Friends and clients who have followed my work over the years have heard me speak often about the personality research I have done with lawyers. Perhaps no other finding is as intriguing as the fact that lawyers consistently score low on a trait called Resilience. What is Resilience? Basically, it’s the degree to which a