This post was originally published at the Legal Executive Institute website, a ThomsonReuters site, on September 16, 2015:

In my conversations with law firm leaders, I am hearing more and more concern expressed about their partners failing to meet expectations. Here are some examples:


Continue Reading Leading Like a Psychologist

This post was originally published at the Legal Executive Institute website, a ThomsonReuters site, on May 13, 2015:

The Great Place to Work Institute publishes an annual list of the “100 Best Places to Work”. This year, 20 of the companies on the list are in the “Professional Services Firms” category. And of these, five are law firms. This is the first time that law firms have represented fully a quarter of those spots, and from my conversations with law firm leaders, this is a trend that will only accelerate.

It’s smart business to transform your law firm from a mere conventional law practice to a great law firm in which to work. Benefits of doing so include:


Continue Reading Making Your Law Firm a Great Place to Work

In three previous posts, I’ve discussed the psychology of how to hold partners accountable. I focused primarily on approaches that work well with individuals.

In this post, I want to introduce you to three approaches that are more strategic, and work well with teams, groups or an entire firm. As a consequence, they have broader

How do you “hold partners accountable?” It’s the beginning of the year, and many law firm leaders are still struggling to get their partners to complete some of the non-billable tasks that are vital to the firm’s success.

In the past several weeks, I’ve spoken to a number of law firm leaders who have raised

Although I usually write about leadership, change and resilience, today I want to address weight loss. I know it seems unrelated to the preceding topics, but there’s actually a connection, which we’ll get to in a minute. My main reason for writing this post is to respond to all of my clients and colleagues who

Recently I was working with a group of leaders in a mid-size law firm who were wrestling with the issue of how to make the “income partner” role more attractive so as to stem departures. Much of the conversation focused on how to “structure” the role of income partner in the right way–Should this category